Delivery Policy

DELIVERY POLICY

We offer worldwide delivery on all items. Shipping costs are calculated at checkout.

In stock accessories and smaller items are shipped from our UK warehouse in 2-4 business days. For larger items such as furniture, please allow 7-10 business days.

Made to order items have a lead time of 8-10 weeks. Custom orders may take longer.

Should you need an item sooner, it is possible to ship by air freight for an additional cost. Please contact our team for more information.

Please note, all original packaging must remain intact for shipping insurance claims.

 

CUSTOMS 

Duties and Taxes are included on all UK orders.

International orders are exempt from 20% UK VAT but may incur local import duties, taxes or fees. It is the responsibility of the buyer to pay these in order to receive the items.

Customs may inspect goods prior to delivery, which can cause delays.

To avoid any further delay to your delivery, please ensure you provide a valid telephone number for the recipient of the order.

 

DELIVERY TIMES

Please note, the delivery times provided are an estimate based on ‘business as usual’.

Shipping may take longer during particularly busy retail periods or due to public holidays, weather conditions, or congestion in the carrier network.